Reflective Journal Essay - 3354 Words

Before the main discussion of the reflective journal, the author would firstly like to identify that how the â€Å"organisational wellness† subject affected her. In the beginning, the author chose this subject due to the reqirement that she must choose six units of third-year level to complete her degreee. And she didn’t have any knowledge about this subject before she decided to choose it. When she attended the first lecture of â€Å"organisational wellness† , she only has abstract and vague concept of the unit learning objectives. After the ten weeks’ learning, she has clearer and better understanding of herself and she has known some important concepts which should be considered when addressing the wellbeing problem in the workplace. On the†¦show more content†¦Cubby (2007) wrote that employees’ suicide were related to the extreme work stress in Telstra. According to the news, Greg Winn, Telstra’s chief operations officer said th at â€Å"WE RUN an absolute dictatorship and thats whats going to drive this transformation and deliver results.† (Cubby, 2007) Furthermore, Greg Winn claim that the employees in Telstra must try any measures to persuade customers to accept the service that they offered. And Telstra were tracking employees’ productivity. If the employees don’t operate and satisfy the superior’s reqirement, they would be fired from Telstra. As such a workplace environment with extreme pressure to meet Telstra’s goal and get profit, some employees committed suicide. Hence, the organisation should not only focus on the economic goal, but also should know emloyees’ view of health identities. If they just focus on the economic goal and ignore employee’s health, the productivity of employees would lower than normal level or even worse. Also they may lead to negative effects on employees. In a word, the â€Å"Model of Working Welll† is important to the organisations and individuals. After I learned this topic, I realized that we should consider both perspectives of health ideologies. If the organisation or individual just consider their own benefit but ignore another party’s perspective, the wellness program would not efficient. Moreover, I consider I will applyShow MoreRelatedReflective Journal1701 Words   |  7 Pagesï » ¿Topic 1: Meeting the customer requirements (Oakland 2003) is a reasonable definition of quality. Meeting the Customer’s requirements is a tough challenge as the requirements of customer are like the water of a tide; it’s likely to change at any point of time. So identifying the expectations of the customer and performing service in accordance to it is a task that requires great skill. 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